How we manage your schemes
You can choose which services you take advantage of but management of your scheme can include:
- Your company branding on all communications and contact details e.g. email addresses and calls answered in your name
- Immediate telephone response for vulnerable customers, no automated menus
- Specialist team
- Design, printing and distribution of application forms
- Design, printing and distribution of publicity literature
- Applications assessment
- Evaluation of outcomes and regular reports
- Matched funding/incentive schemes
- Access to relevant industry/charity reports and data such as on fuel poverty
- Links to organisations such as NCVO, Institute of Money Advisers and Association of Charitable Foundation
- Benchmarking information on other trust funds
- Gaining of information from customers about what they can afford to pay in future and how future bills are intended to be paid
- Existing systems of confidential information transfer through SFTP server if required.
- Auriga creates cost savings for our customers by sharing fixed overheads across our schemes. That means you'll share in the benefits if we manage your trust or fund.
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Take an holistic approach
View our range of additional services.
Why choose Auriga?
Our team includes people with utility, commercial and charity backgrounds, bringing a wide knowledge base and understanding of the issues. Our experience will help.
