Help with bills
There are many schemes to help you pay your gas, electric and/or water bills. Your energy and water company will offer practical, sensible help, and in some cases assist you with bills you just can’t afford. They do this by setting up and running charitable trusts. For more information, please click on your supplier below. All the schemes listed are managed by Auriga on behalf of the water and energy company.
If you have other bills you are worried about then go to our debt advice section or click here for our free online booklet to see what your energy and water companies are doing to help.
Don’t forget that if you are struggling to pay any bills you should always contact the organisation you owe if possible first, explain your situation and they will usually try to help. It isn’t in their interests to let your debts grow. Click here to go direct to our DEBT ADVICE section.
Thames Water Customer Assistance
Phone: 0800 111 4680
Severn Trent Trust Fund
Phone: 0121 355 7766
United Utilities Trust Fund
Phone: 0845 179 1791
Thames Water Trust Fund
Phone: 0300 123 6001
Changing some simple things around your home could help reduce your gas, electric or water bills.
Please click the links below to download our Water and Energy Saving tips PDF.
If you would like further information on our services, please get in touch.
Tel: 0121 321 1324