Auriga achieves over £1 million in financial gains for renal patients

Auriga Services Welfare and Debt Advice team has achieved over £1 million in financial gains for renal patients on dialysis at University Hospitals Birmingham since May 2016.

The scheme allows Auriga’s Welfare and Debt Advisors to provide an holistic service to support patients whether it be at their bedside, through a home visit or over the telephone. The service includes help with income maximisation, through benefit checks and realisation, applications to Trust Funds, debt advice, representation at appeals and tribunals, advice on budgeting as well signposting to other schemes that can provide additional support.

Auriga has seen over 600 patients, some whom have used the service more than once.

Auriga has applied for, appealed and in some cases attended tribunals to gain over £1million on behalf of 194 patients. These funds have come from welfare benefits, charitable payments and successful grant applications to Trust Funds.

As part of the scheme, Auriga’s Welfare Advisors have represented clients at tribunal to appeal decisions that unfairly affect their financial and mental well-being. To date, out of the £1 million gains, Advisors have recovered £53,244, overturning DWP (Department for Work and Pensions) decisions made at mandatory reconsideration stage and £166,177 after appealing the DWP decision.

Mark Abrams CEO at Auriga Services commented “By helping patients with their financial issues, we help to reduce anxiety and improve overall well-being. Our policy is to give every individual the time their case needs – no limits. Sometimes cases take many hours, with repeated visits over several months. Our advisors enjoy being able to spend whatever time they require to gain an outstanding outcome for a patient, and their success is a huge credit to them as well as beneficial to each patient. Patients letters of gratitude is testament to their dedication.”

To find out more, please visit or call 0121 321 1324.