Impact of services provided to NHS patients by Auriga revealed

A recent study has revealed the impact that Auriga Services has had for patients across the West Midlands.

Between January 2017 and March 2018 Auriga Services received funding from the Money Advice Service (MAS) under the What Works Fund to develop the financial capability of patients with renal failure and people with inherited metabolic disorders (IMD). Funding was also made available from the University Hospitals Birmingham and the Severn Trent Trust Fund which enabled 409 renal and 73 IMD patients to receive advice.  The project was delivered through face to face advice and support in a healthcare setting.

Chronically ill patients face enormous difficulties and especially when it comes to their income due to the range of limitations and effects of the illness on their ability to work. Diagnosis and treatment for renal failure means for the majority of patients a loss of their salaried income which for many results in financial hardship.

The project enabled Auriga’s advisers to support patients to maximise their income from welfare benefits, economising on bills and minimising expenditure, gaining access to the most economical tariffs, accessing in-kind benefits, and where appropriate, rescheduling payment plans.

An independent study showed that the patients overall wellbeing, family relationships, reduced stress levels and health improved due to the interventions.  Patients diets were improved together with keeping their homes warm without worry making significant impacts.

Carol Arnold, Commercial Director of Auriga said

“The project exceeded delivery expectations and we are delighted that funding has continued to support the patients The overall wellbeing of the patients increased dramatically by the intervention of services performed by Auriga’s advisers.  Patients who received 1:1 advice increased their income by over £5,000 per annum which allowed them to live a healthier life.  Other benefits were gained for the patients such as a ‘blue badge’ which can have a significant and positive effect on the patient and their family..”  

The impact of the project was so successful for patients, that the project has been extended for a further four years, thanks to funding from the NHS and the Severn Trent Trust Fund.

If you would like to read the full report you can do so here.