Welfare Benefits Advisor

Welfare Benefits Advisor

Contract type: Full-time

Salary: up to £23,000 per annum



Auriga Services Ltd is a dynamic, fast growing public benefit entity. With a track record spanning 23 years, we are mature enough to provide outstanding service through the application of extraordinary levels of skills and experience. We manage combined annual funds of over £15 million helping people alleviate their debt and realise income and benefits that make a real difference to the quality of their lives.

We achieve all this through the administration of charitable trust funds for water company customers, and income realisation for local authority residents and patients within the NHS. We help 1,300 people every day who are experiencing financial hardship.

We are a company of over 85 friendly staff based in Sutton Coldfield. We are seeking exceptional people with passion, enthusiasm and ability to join and make our mission a reality.

We enjoy flexible and home working, a generous holiday allowance, good pension and a great working environment.


Job Purpose

Accountable to the Assist Team Manager, the Welfare Benefits Adviser will work with, support, assist and represent vulnerable people of all ages and abilities to improve their financial situation and wellbeing.

You will assess people’s circumstances and assist them accordingly. This will involve helping people to apply for welfare benefits, charitable grants and offer budgeting advice and signpost and refer to appropriate agencies and organisations. You will work with the elderly, ill, disabled and the young out on site, in their homes, support groups, the NHS or schools.

The role will involve some travel, on occasion this will be outside of the Midlands region. The successful candidate is required to hold an enhanced DBS certificate.

For the right candidate, full training is available.


Auriga is an equal opportunities employer. Please see the full Job Description here


Please send your covering letter and CV by email to:

Eleanor Poole:            epoole@aurigaservices.co.uk

Closing date for applications:  Monday 14th June 2021