Our Mission is Changing lives every day

Our vision is to help 2 million people by 2020 

Auriga exist purely to help people change their lives for the better. We work in partnership with our clients to achieve an immediate and lasting impact on their vulnerable customers’ well-being.

 

Our Values

Our three values are the foundation for how we all act, as individuals and as an organisation. They are specific to Auriga and they shape our culture.

Actions creating positive impacts
What we do internally creates positive impacts to those in need, helping us to change lives every day – everyone treated with respect, dignity and kindness.

Quality outcomes are at the heart of our organisation
We take pride in our work and guarantee the best quality of service to all our clients. There’s no limit to the length of time or effort we devote to every individual case

Sharing knowledge through education and thought leadership
Ensuring our employees are trained to the highest level and encouraging thought leadership helps us to offer the best service to our clients.

Our Culture

Individual values
We expect all employees to behave in a particular manner

High performance
Our employees work to high performance standards

Freedom and responsibility
We empower our employees

Context, not control
The environment we provide encourages great thinking

Promotions and development
We provide opportunities for all employees

  • News

  • Case Studies

    • University Hospital Birmingham and The Severn Trent Trust Fund

      Judith is 53 years old; she lives alone in a one bed privately rented flat above a shop in Tyesley, Birmingham.

    • Successful Outcome for Oldham Resident

      Mr Mullen was referred to Auriga through the Warm Homes Oldham scheme, when it was identified that he needed assistance with his gas arrears with Scottish Power.

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