Helping organisations help others

Our mission:

Supporting people through life’s challenges

Our vision:

To be the UK’s leading provider of support solutions to help those in times of need

Our purpose:

To be your trusted partner, providing support and advice to those who need it most

Experience and commitment to helping those in need

Auriga Services is one of the UK's leading grant management and support solutions providers.

Since 2004, we have partnered with organisations to support people through life’s challenges. Over two decades, we have helped millions of customers, managed millions in funding on behalf of our partners, and have a demonstrable track record of success, working with diverse industries, including utility companies, charities, local authorities, and NHS Trusts.

Making supporting customers easier

Our experienced and friendly team deliver a holistic range of support services, saving organisations both time and money through proven processes and impactful social value solutions. We are passionate about helping our partners navigate regulatory requirements, maximising the impact of their funding, while prioritising and improving their customer’s well-being.

Fostering financial stability for individuals in need

We know how to create social value that makes a tangible difference in the lives of individuals facing financial hardship and specialise in helping vulnerable and low income customers. From crisis support like emergency fuel and cash vouchers to help keep people on their feet, to long term solutions such as full income maximisation and debt advice, our comprehensive services are proven to address and improve financial stability.

Charity owned

We are a public benefit entity, a form of not-for-profit, and are owned by a registered charity. All profit generated through our services are donated back to our parent charity, meaning more people are helped who need it most. Partnering with us ensures that funding contributes to impacting more lives.

Our Strategic Pillars

At Auriga Services, our vision is to be the UK’s leading provider of support solutions to help those in times of need. Our strategic pillars help keep us on track to achieve our vision.

  • Customer

To deliver high quality, excellent value service for our clients and their beneficiaries

 

  • Innovation

To invest in our systems focusing on automation and digitisation, to drive efficiencies and continuous improvements throughout our operational delivery model

 

  • People

To be an employer of choice, able to attract retain and reward talent in a culture which values and challenges people

 

  • Growth

To be the service delivery partner of choice within the sectors we operate, growing our client base year on year to deliver tangible returns on social investment

Our values

At Auriga, we care These values guide our people, strengthen our partnerships, and ensure we deliver exceptional service to our clients and their customers.

  • Collaborate

Achieving success together

We harness the collective power of teamwork, leveraging diverse skills and knowledge to overcome challenges and drive innovation.

 

  • Act

Taking purposeful steps for impact

We encourage everyone to take initiative, embrace a can-do attitude, and strive to create tangible and lasting change.

 

  • Respect

Treating everyone with dignity

We nurture an inclusive culture where all voices are heard, and relationships are based on mutual respect and understanding.

 

  • Empower

Inspiring potential for personal growth

By fostering an environment of empowerment, we enable people to grow, innovate, and create positive change.

Making a difference in people's lives - our impact in 23/24

552575

individuals and households helped

72

partner organisations worked with

95368

applications processed

£ 2003537

realised in benefit income

£ 5493232

identified in income/savings

Passionate people with a common mission

Meet our leadership team and discover the driving force behind our shared goal. Uncover the stories, skills, and personalities that shape our commitment to making a difference. Together, we’re more than a team.

Meet our leadership team

Discover our latest opportunities to join the team

At Auriga, we believe in fostering a culture of growth, innovation, and collaboration. Join us to be part of a dynamic team where your contributions matter. Your next career milestone starts here.

Explore job opportunities

Procure us with confidence

Of all the things that I have done for kidney patients, this service has the most difference to patients’ lives.

Clara Day

Consultant Nephrologist, University Hospitals Birmingham

Auriga are the leaders in this field particularly where the quality of advice and compassion towards the end user is at the heart of its ethos.

Mo Ahmed

Non-Executive Director

I actually cried when I found out I could have this. It really made such a huge difference at a very bad time in my life, and I will always be very grateful for the support I received when I needed it most.

Beneficiary

Our services

Helping businesses help others

Our impact

Making a difference

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