Auriga Services has achieved the ISO 22458 Kitemark product certification. This is the international standard for supporting customers in vulnerable circumstances. For the organisations we work with, this accreditation provides clear assurance that support services delivered on your behalf meet the recognised best practices and standards for fairness, accessibility, and customer protection.

Assurance for organisations that partner with us

• Services are aligned to an internationally recognised framework for managing and supporting vulnerability.
• Processes help minimise complaints, escalations, and potential regulatory concerns.
• Structured quality controls and specialist trained staff ensure reliable and equitable support for each beneficiary.

Benefits for your beneficiaries

• Our services are designed to reduce barriers and meet the needs of customers and their circumstances.
• Customers receive support that prioritises their wellbeing and minimises risk.
• Our teams are trained to deliver services with empathy, dignity, and transparency.

Reassurance in service delivery

Choosing to work with an ISO 22458 accredited provider ensures your customers consistently receive support that is fair, accessible, and aligned with industry best practices. This is to give organisations assurance that their beneficiaries are receiving the support they need, which is delivered to a highly recognised standard.