Customer Support Solutions News & Updates

Little boy and father having fun at the park

March 7, 2024

Spring Budget actions on personal finances is welcome news with +61% demand for debt advice

News of financial support measures outlined in the Chancellor’s Spring Budget has been deemed logical and necessary due to the scale of the cost-of-...

Couple calculating bills and taxes and home and trying to organise to pay them

March 5, 2024

Ofgem price cap reaction: after 143% increase in demand for emergency fuel vouchers

Auriga Services has welcomed the latest price cap on energy bills after allocating over 92,500 emergency fuel vouchers in January 2024. Year-on-year...

February 27, 2024

Cooking up savings: air fryers and creative ways to combat the cost of living crisis in the UK

As the cost of living crisis continues to grip the UK, people are finding innovative ways to save money and reduce their energy consumption. One surpr...

January 30, 2024

Tackling child hunger: a call to action for businesses in the UK

Food insecurity remains a persistent challenge in the UK for families, particularly those in the poorest 20% of households. According to the Trussell ...

two of the auriga non-executive directors

January 12, 2024

Auriga announces new non-executive directors

Grants and welfare specialist, Auriga Services, has announced the appointment of two non-executive directors (NEDs). Mo Ahmed and Nigel Quinton will a...

Close-up of the screen of a smart meter display in a kitchen, showing the monthly cost of electricity and gas so far.

November 27, 2023

In Perspective – Mark Smith, Business Development Manager discusses smart meters

According to research, almost a third of us find ourselves checking our smart meter in-screen display every day as we keep a watchful eye on soaring e...

Asian boy put dirty clothes in washer and mother help her with cleanup

November 23, 2023

Autumn Statement 2023: Auriga welcomes benefits uprating and National Living Wage rise

Auriga Services has welcomed changes to benefits, national insurance and local housing allowances - but has urged people to continue to access the wid...

Construction workers working on construction site

November 20, 2023

In what ways can construction companies provide social value following the PPN06/20 mandate?

The construction industry has the power to shape not only physical landscapes but also the social fabric of our communities. Following the introductio...

November 17, 2023

Smart meter anxiety: what is it and how to fix it?

Home and business owners facing an ever increasing cycle of bills, not knowing how they’re going to afford to pay staff or take a holiday, cutting b...

Mum and daughter concerned looking at boiler

September 18, 2023

What can businesses do to support their customers during the cost of living crisis?

Following the recent announcement from Ofgem that the energy price cap will be set at £1,923 for the next quarter, there have been calls for the Gov...

Woman sitting at desk with Auriga banner behind her

July 3, 2023

Auriga Appoints New Chair

Auriga has announced the appointment of a new non-executive chair at a significant time for the organisation that has seen a 90% increase in the amo...

May 15, 2023

Empowering Lives: it is never just a washing machine

Imagine a world where a simple appliance could change lives, open doors to opportunities, and provide a fresh start. This is the power of a washing ma...