Auriga has an in-depth knowledge of the creation and management of company-sponsored schemes to help their more vulnerable customers.
Our specialist skill is assisting each individual customer. We identify their needs and ensure that they are given the most appropriate help. This may be paying their historic water bill, arranging for them to pay a lower tariff or providing them with emergency household items such as a bed or cooker.
Our assessors will also identify if further help is required and refer the customer through to our Welfare and Debt Advice team, who will identify how we could maximise their income.