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We are experts in the commercial verification of applications and associated processes, providing evidence checks against several sources.

The independent verification, assurance and payment services we offer, determine whether people in financial difficulty are entitled to access the support, service or assistance being requested.

Auriga provides a secure, prompt and cost-effective service for checking data and processing payments to individuals. Our verification checks and audits have shown clients:

  • How to reduce the level of error in their data systems
  • They can improve their assurance, capacity and capability to make payments
  • The value of managing payments and assistance well

The use and application of our verification and processing covers a wide range of services, and we are suppliers of:

If you are a customer and need an emergency fuel voucher, please contact your energy company directly or Npower on 0800 073 3000 or 0330 100 3000.

Read about Emergency Payments Read about Warm Home Discount

Fuel poverty services

Around 2.5 million[i] UK households are in fuel poverty and unable to heat their home to the temperature needed to stay warm and healthy.

Our vision is to help create three million healthy homes by 2030 and reduce fuel poverty across the UK.

Auriga is involved with schemes designed to tackle the issue of fuel poverty by providing a range of measures to those who are most in need.

Our services include:

  • Appraising and verifying eligibility for government schemes
  • Design and delivery of programmes or projects to address fuel poverty and energy efficiency
  • Accountability and administration of funded fuel poverty programmes
  • Verifying and processing emergency payments for people in difficult circumstances
  • Referrals for advice, support, information and resources on financial help available

[i] https://www.gov.uk/government/statistics/annual-fuel-poverty-statistics-report-2019

Energy Company Obligation and Home Heating Cost Reduction Obligation

The Energy Company Obligation (ECO) is a government energy efficiency scheme that aims to tackle fuel poverty and reduce carbon emissions. ECO helps people lower their home heating costs by using energy-efficient measures and materials.

The EC03 (the latest policy update) consists of one distinct obligation called the Home Heating Cost Reduction Obligation (HHCRO).

To qualify for the scheme, the applicant needs to be a core group customer from scheme year nine onwards under the ‘Warm Home Discount Scheme’. Alternatively, the applicant can qualify through income requirements and by receiving certain benefits.

The Covid-19 pandemic is hitting people in vulnerable situations especially hard and putting many more people in a position where they struggle to pay their fuel bills. If you are looking for an opportunity to support your community with warmer homes and energy support, please contact Auriga.

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