Senior Debt Adviser

Salary: From £29,000, depending on experience

Hours: 37.5 hours per week, permanent role

 

Background

Auriga Services Ltd is a dynamic, fast growing public benefit entity.  We are a company of over 65 friendly staff based in Sutton Coldfield, although our office is currently closed and all staff are working remotely.   We are seeking exceptional people with passion, enthusiasm and ability to join and make our mission a reality.

We enjoy flexible working, a generous holiday allowance, good pension and a great working environment.

 

Job purpose

Accountable to an Assist Team Manager, the Senior Debt Adviser will have direct line management responsibility for a team of at least three staff.   The Senior Debt Adviser will support Debt Advice caseworkers and trainees within Auriga to deliver a Debt Advice service.  You will be responsible for managing all aspects of the service based on the Money and Pensions Service (MaPS) quality standard framework. You will need to achieve all the requirements within this standard to the expected levels of quality and within the appropriate timescales.

You will also work within the aims, principles and policies of Auriga’s vision and the Advice Quality Standard (AQS) requirements.

You will manage your own debt advice caseload. This will mean working with, supporting, and representing people of all ages and abilities, many of whom will be experiencing circumstances that make them vulnerable. You will work with the elderly, ill, disabled and the young potentially in their homes, support groups, the NHS or schools.

For further information please email Adam Burgess  aburgess@aurigaservices.co.uk

 

How to apply

Please send a job relevant CV and a covering letter that explains why you would be a suitable candidate for this position and why you would like to work for Auriga Services.  We’re looking for those that take the extra effort to do some research about us, and demonstrate a desire to work in a company with our values.

 

We automatically reject an application that arrives without a covering letter.

 

Send your covering letter and CV by email to:  Adam Burgess  aburgess@aurigaservices.co.uk

 

Closing date:  Friday 27 November at 5pm. 

To view the full job description, please click here.