Auriga's crisis and resilience services enable councils to deliver effective, coordinated support that responds to both urgent needs and also addresses the root cause to help prevent repeat crisis.
Auriga offers a comprehensive range of crisis and resilience services to support the delivery of local authority Crisis and Resilience Fund aligned programmes.
From emergency cash payments to the provision of essential household goods, debt advice and income maximisation, Auriga enables organisations to deliver timely crisis assistance and resilience support through a single, coordinated service model.
At Auriga we understand that no two situations are the same, we focus on providing needs based support around each individuals circumstances.
Quality, Compliance & Assurance
Crisis and resilience impact in 2024/25
Delivered in Cash Payments
essential household goods awarded
Identified additional income for individuals
Debt managed on behalf of individuals
Delivered in emergency support
Integrated Support Services
Providing integrated end-to-end crisis and resilience support services.
At Auriga, we specialise in delivering support solutions that meet your organisation’s and the individuals you serve needs. We have vast experience and expertise in assisting those with vulnerability and affordability challenges, with the flexibility to deliver fully integrated services or fulfilment only support, aligning with the needs of local delivery models.
Referral
Your team identify an individual in crisis or at risk of crisis and refer them to us through one of our accessible referral routes, aligned with local authority pathways and community partners.
Crisis Assessment
Our trained crisis assessors undertake initial eligibility checks and decision-making, to respond to the immediate needs of crisis, identifying the most appropriate fulfilment options for each individual.
Pathway to Resilience
After the initial crisis support is provided our assessment team provide an internal pathway to resilience to ensure the root cause of the crisis is addressed and connecting individuals into appropriate local support networks.
Resilience Support
Our specialist team provide needs based support across a range of services including income maximisation, welfare benefits and debt advice. We work closely with local authorities and support networks to embed long term resilience and reduce repeat crisis.
Frequently Asked Questions
Absolutely! We are able to tailor our support services to the needs of your organisation. We can provide fulfilment services through our dedicated portal, meaning you can select from a range of support including cash, vouchers, household goods and white goods.
Some of our crisis support services include:
Cash Support
- ATM Cash Withdrawals
- Pre-paid cards
- Direct bank payments
- Redeemable Cash Vouchers
Essential Living Support
- Emergency fuel vouchers
- Pre-paid fuel card support
- Food Vouchers
- Clothing Vouchers
Household Essentials
- White goods
- Furniture
- Cooking appliances
- Carpets and flooring
Download our Crisis and Resilience Services Pack for further details.
Some of our resilience services include:
- Income Maximisation
- Welfare Benefits advice and support
- Benefits checks and claims
- Debt advice
- Money management, budgeting and help disputing debts
- Trust fund and charity applications
- Utility saving advice
Download our Crisis and Resilience Services Pack for further details.
Our services are used by organisations across a range of sectors and company sizes including:
- Local authorities
- Water companies
- Energy companies
- Charities and the third sector
- NHS Trusts
- Housing associations
- Employee Assistance Providers
- Construction companies
Have a question about our Crisis and Resilience Services?
Our friendly team will be happy to help!
Get in touch