Supporting organisations to strengthen staff capability in financial wellbeing, income maximisation, cost of living support and benefits guidance.
At Auriga Services, our training directly addresses the most critical and common areas of welfare support.
The modules covered can be tailored to support your teams needs and will help your caseworkers to navigate complex regulations, providing a pathway to access practical and actionable knowledge.
Our Training Modules
Practical and engaging training designed to enhance capability and confidence.
We assess your team’s initial knowledge and skills, and can adapt our modules to focus on areas where the most support is needed.
- Module 1: Universal Credit (UC) Fundamentals
- Module 2: New Style Employment and Support Allowance (NSESA)
- Module 3: Legacy Benefits and System Transition
- Module 4: Common Benefits and Interdependencies
- Module 5: Disability Benefits (DLA, PIP and AA)
- Module 6: Wider Income Maximisation Benefits
Why choose our training
Recognised & Accredited Expertise
Our advice services are backed by a range of accreditations including AQS, ISO 22458 for Customer Vulnerability, and ISO 9001, giving you the confidence that your staff are learning accurate and trusted advice practices.
Delivered by Experienced Specialists
Each training module is led by experienced specialists with real frontline knowledge of income maximisation, welfare benefits and financial wellbeing support.
Proven Impact & Outcomes
Our support services deliver tangible results for individuals, meaning our training modules are shaped by proven approaches and experience that your staff can confidently apply in practice.
Adapted to Your Needs
Our training modules can be tailored to your team's existing knowledge and development needs, ensuring learning is relevant and practical, focusing on areas that will create the greatest impact.
Frequently Asked Questions
The training is designed for frontline teams, support teams and managers who work directly with individuals on financial wellbeing, benefits or income support. No prior specialist knowledge is required.
Our training can be delivered flexibly through virtual sessions, in person workshops or a hybrid model. Sessions can be adapted to fit your organisation and team size.
Yes! We are able to adapt modules to suit your teams existing knowledge and skills, ensuring practical outcomes.
The length of our training programme is dependent on your goals, starting point and schedule. We will recommend a timeframe during the initial consultation to ensure the best results.
Our training is customised to the needs of your team, so pricing is provided after we understand your requirements and goals. Contact us to receive a quote.
