Laura has over 15 years’ experience in the water sector in operational leadership roles at Severn Trent Water. She has led a large operational back-office team across a range of functions from specialist billing to collections activities, championed various work programmes to improve performance across customer satisfaction, complaints reduction and cost to service, before spending several years as a relationship manager, focused on building relationships and the strategy to support customers in vulnerable circumstances. Joining Auriga in 2019, she worked for over two years in the Business Development team before moving into her current Head of Service Delivery role.

She lives in Sutton Coldfield, and outside of work, enjoys spending time with her family. With a lively cocker spaniel, Laura enjoys spending lots of time outside in the countryside and holidays away within the UK or further afield whenever she can.

Meet The Team

All Team Members
Natasha Harris (Non-executive Director)

Natasha Harris

Non-Executive Director

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David Cheadle (Non-executive Director)

David Cheadle

Non-Executive Director

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Clive Stone: Chair of the Board

Clive Stone

Chair of the Board

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Amy Hulston: Head of Business Development

Amy Hulston

Head of Business Development

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Mo Ahmed: Non-executive director

Mo Ahmed

Non-Executive Director

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Nigel Quinton: Non-executive Director

Nigel Quinton

Non-Executive Director

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Michael Gladwin: Head of IT

Michael Gladwin

Head of IT

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Adam Burgess Headshot

Adam Burgess

Head of Service Delivery

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Clare Fleming stood in front of Auriga banner

Clare Fleming

People Director

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Jill Wheeler sat at desk in front of Auriga Banner

Jill Wheeler

Chief Executive Officer

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