Helping organisations help others
Our mission:
Supporting people through life’s challenges
Our vision:
To be the UK’s leading provider of support solutions to help those in times of need
Our purpose:
To be your trusted partner, providing support and advice to those who need it most
Experience and commitment to helping those in need
Auriga Services is one of the UK's leading grant management and support solutions providers.
Since 2004, we have partnered with organisations to support people through life’s challenges. Over two decades, we have helped millions of customers, managed millions in funding on behalf of our partners, and have a demonstrable track record of success, working with diverse industries, including utility companies, charities, local authorities, and NHS Trusts.
Making supporting customers easier
Our experienced and friendly team deliver a holistic range of support services, saving organisations both time and money through proven processes and impactful social value solutions. We are passionate about helping our partners navigate regulatory requirements, maximising the impact of their funding, while prioritising and improving their customer’s well-being.
Fostering financial stability for individuals in need
We know how to create social value that makes a tangible difference in the lives of individuals facing financial hardship and specialise in helping vulnerable and low income customers. From crisis support like emergency fuel and cash vouchers to help keep people on their feet, to long term solutions such as full income maximisation and debt advice, our comprehensive services are proven to address and improve financial stability.
Charity owned
We are a public benefit entity, a form of not-for-profit, and are owned by a registered charity. All profit generated through our services are donated back to our parent charity, meaning more people are helped who need it most. Partnering with us ensures that funding contributes to impacting more lives.
Our Strategic Pillars
At Auriga Services, our vision is to be the UK’s leading provider of support solutions to help those in times of need. Our strategic pillars help keep us on track to achieve our vision.
- Customer
To deliver high quality, excellent value service for our clients and their beneficiaries
- Innovation
To invest in our systems focusing on automation and digitisation, to drive efficiencies and continuous improvements throughout our operational delivery model
- People
To be an employer of choice, able to attract retain and reward talent in a culture which values and challenges people
- Growth
To be the service delivery partner of choice within the sectors we operate, growing our client base year on year to deliver tangible returns on social investment
Our values
At Auriga, we care These values guide our people, strengthen our partnerships, and ensure we deliver exceptional service to our clients and their customers.
- Collaborate
Achieving success together
We harness the collective power of teamwork, leveraging diverse skills and knowledge to overcome challenges and drive innovation.
- Act
Taking purposeful steps for impact
We encourage everyone to take initiative, embrace a can-do attitude, and strive to create tangible and lasting change.
- Respect
Treating everyone with dignity
We nurture an inclusive culture where all voices are heard, and relationships are based on mutual respect and understanding.
- Empower
Inspiring potential for personal growth
By fostering an environment of empowerment, we enable people to grow, innovate, and create positive change.
Making a difference in people's lives - our impact in 24/25
individuals and households helped in 24/25
partner organisations worked with
applications processed
realised in benefit income
identified in income/savings
Passionate people with a common mission
Meet our leadership team and discover the driving force behind our shared goal. Uncover the stories, skills, and personalities that shape our commitment to making a difference. Together, we’re more than a team.
Discover our latest opportunities to join the team
At Auriga, we believe in fostering a culture of growth, innovation, and collaboration. Join us to be part of a dynamic team where your contributions matter. Your next career milestone starts here.
Procure us with confidence
Of all the things that I have done for kidney patients, this service has the most difference to patients’ lives.
Clara Day
Consultant Nephrologist, University Hospitals Birmingham
Auriga are the leaders in this field particularly where the quality of advice and compassion towards the end user is at the heart of its ethos.
Mo Ahmed
Non-Executive Director
I actually cried when I found out I could have this. It really made such a huge difference at a very bad time in my life, and I will always be very grateful for the support I received when I needed it most.
Beneficiary
Find out how we can help your organisation
We have the expertise and knowledge to deliver social value for a variety of customers, with processes that are proven to get results that improve your customer's wellbeing. Talk to us today about what we can do.
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