At Auriga Services, we’re committed to looking after the people you support and providing them with the best possible service. Our successful surveillance audit, achieved with no non-conformances, of the ISO 22458 Kitemark product certification confirms that we’re delivering on that commitment consistently.

What this means for your customers

When you work with us, your customers receive support that:

• Treats them with dignity and respect at every interaction
• Helps to reduce barriers from people getting help
• Listens to their individual circumstances and responds to their needs accordingly
• Prioritises wellbeing and protects them from additional harm or risk
• Is delivered with genuine care and empathy by our specialist team

Ellie Ray, our Quality and Compliance Manager, comments: “Passing the surveillance audit with zero non-conformances reflects the commitment of the whole Auriga team to consistently deliver support that’s fair, accessible, and genuinely meets people’s needs. For me, it’s about ensuring that ISO 22458 isn’t just a certification we hold, but a standard we live every day in how we work with our partners and the people we support.“

Why recertification matters

Our successful surveillance audit confirms that the quality, care, and standards you expect are consistently embedded in how we operate across all our services. Looking after your customers remains at the heart of everything we do.

For organisations we partner with, this provides reassurance that when someone is referred to Auriga, they’ll receive fair, accessible support delivered to the highest standard. Recertification demonstrates our ongoing commitment for continual development.