Trainee Debt Adviser

Salary: £22,000 increasing to £24,000

Fixed term until: 31 March 2021, extension possible until October 2021

Hours: 37.5 hours per week



Auriga Services Ltd is a dynamic, fast growing public benefit entity.  We are a company of over 65 friendly staff based in Sutton Coldfield, although our office is currently closed and all staff are working remotely.   We are seeking exceptional people with passion, enthusiasm and ability to join and make our mission a reality.

We enjoy flexible working, a generous holiday allowance, good pension and a great working environment.


Job purpose

We have a vacancy for a Trainee Debt Adviser.  No previous experience is required as full accredited training lasting three months will be given.  A commitment to learning is essential to successfully complete the training.  As a Debt Adviser you will work within the aims, principles and policies of Auriga’s vision, the Advice Quality Standard (AQS) requirements and Money and Pensions Service (MaPS) quality standard framework.

You will manage your own debt advice caseload. This will mean working with, supporting, and representing people of all ages and abilities, many of whom will be experiencing circumstances that make them vulnerable. You will work with the elderly, ill, disabled and the young potentially in their homes, support groups, the NHS or schools.

In order to achieve this, we need a highly motivated and organised individual who has a passion for learning, an interest in debt advice and has meticulous attention to detail. The role will involve delivering support via telephone, email and post. Some outreach and home visits may also be required.

The trainee role is only open to those who are new to debt advice.

For further information please email Eleanor Poole


How to apply

Please send a job relevant CV and a covering letter that explains why you would be a suitable candidate for this position and why you would like to work for Auriga Services.  We’re looking for those that take the extra effort to do some research about us, and demonstrate a desire to work in a company with our values.


We automatically reject an application that arrives without a covering letter.


Send your covering letter and CV by email to:  Eleanor Poole –


Closing date:  Friday 30 October at 5pm.  Remote interviews will take place week commencing Monday 2 November.  The successful candidate will be required to start by no later than Monday 7 December.  Training will commence Monday 14 December for three months, with a break over Christmas.  The successful candidate will be required to make a commitment to the training programme.


To view the full job description, please click here.