Linda from Birmingham lives alone in a rented property, she suffers with renal failure and receives a state pension, in addition to an occupational pension. She was referred to Auriga as a part of the UHB project, a service offered to her as a patient being treated in the renal unit.

We spoke with Linda about her wellbeing and the issues she was facing in her home. Our advisor identified what assistance would help ensure she could live her life to the full.  Both in the bathroom and the kitchen she needed help with getting around, and we established that she was having considerable difficulties completing other tasks in the home. She was anxious about coping with extra costs resulting from her lack of independence and reduced mobility.

To get her the financial support she needed to feel in control of their life:

  • Our welfare advisor made a claim for Attendance Allowance on Linda’s behalf. This was approved at the enhanced rate and backdated.
  • Following this positive news, Linda was supported to further increase in her monthly income, by making a claim for Pension Credit.
  • This was approved and as a consequence of receiving Pension Credit, she qualified for the Warm Home Discount scheme to help with fuel bills.
  • We also successfully applied and evidenced her eligibility for a blue badge, so she can park closer to the renal treatment unit.

Overall, our support secured Linda an extra £4,561 increase income per year and helped obtain a backdated amount of £572. We undertook a range of other steps to minimise the cost of living for her, alongside maximising her income and improving her wellbeing.

 

Auriga helped me financially survive after diagnosis with renal failure.

One of the big advantages of them helping me with benefit claims is that it acted as a ‘passport’ to various other forms of help.

Linda

Latest Case Studies

All Case Studies

Julie’s Case Study

63-year-old Julie was diagnosed with chronic kidney failure 20 years ago and has dialysis three times a week. Each dialysis session lasts four hours. ...

Kate’s Case Study

Kate lives with her children, she is seriously ill, and is cared for by her family.  She has cataracts, asthma and spondylitis which means she has ex...

Lisa’s Case Study

Lisa is a single parent of three young children. Her nine-year-old suffers from Autism, Asperger’s and social anxiety.  Her five-year-old has ADHD ...

Dawn’s Case Study

Dawn was referred to Auriga as she was experiencing issues with her energy supplier. Her direct debit had been cancelled and she was accruing arrears ...

Parveen’s Case Study

Parveen is a single mother living in Birmingham with her 12-year-old daughter. During pregnancy she was diagnosed with renal failure and has received ...

Carl’s Case Study

Families struggling without essential household items Carl and the help from Western Power Distribution The Western Power Distribution ‘Power Up’ ...

Please click here for language/accessibility options