Carl’s Case Study

October 22, 2020

Carl’s Case Study

Families struggling without essential household items Carl and the help from Western Power Distribution The Western Power Distribution ‘Power Up’ ...

Auriga launches online portal to support innovation in the UK utility sector

October 21, 2020

Auriga launches online portal to support innovation in the UK utility sector

The new Priority Services Register portal provides utility companies with a platform to keep up to date with their customer needs making registration ...

Financial Vulnerability during the COVID-19 pandemic

August 11, 2020

Financial Vulnerability during the COVID-19 pandemic

On 06/08, our first round table session was held and created a cross sector collaboration including energy, water, regulators and charitable organisat...

Extra support for vulnerable households during Covid

August 3, 2020

Extra support for vulnerable households during Covid

We’re increasing our support services The Covid-19 pandemic is affecting all communities across the UK. Most of the country is emerging from lockdow...

Energy poverty on the rise new findings reveal

July 14, 2020

Energy poverty on the rise new findings reveal

The pandemic has brought widespread heartache for many people who have been directly affected by Covid-19, but the knock-on effects for those who are ...

July 7, 2020

Team Case Studies

Ifrah - commitment to communities – March 2020 As well as having strong organisational and communication skills, many of our administrators demonstr...

2020 Star of the Month Winners

July 7, 2020

2020 Star of the Month Winners

March Winners: Auriga First team member Elizabeth won Star of the Month as she worked extremely  hard in March, ensuring her team had processes in pl...

Parveen’s Case Study

July 6, 2020

Parveen’s Case Study

Parveen is a single mother living in Birmingham with her 12-year-old daughter. During pregnancy she was diagnosed with renal failure and has received ...

Dawn’s Case Study

July 6, 2020

Dawn’s Case Study

Dawn was referred to Auriga as she was experiencing issues with her energy supplier. Her direct debit had been cancelled and she was accruing arrears ...

Linda’s Case Study

July 6, 2020

Linda’s Case Study

Linda from Birmingham lives alone in a rented property, she suffers with renal failure and receives a state pension, in addition to an occupational pe...

Julie’s Case Study

July 6, 2020

Julie’s Case Study

63-year-old Julie was diagnosed with chronic kidney failure 20 years ago and has dialysis three times a week. Each dialysis session lasts four hours. ...

Lisa’s Case Study

July 6, 2020

Lisa’s Case Study

Lisa is a single parent of three young children. Her nine-year-old suffers with Autism, Asperger’s and social anxiety.  Her five years old has ADHD...

Please click here for language/accessibility options