Our Promise to Our Clients

We aim to exceed our clients’ quality targets/standards.

· Our skills, expertise and knowledge enable us to help our clients meet their obligations to their vulnerable customers

· We work in partnership with our clients to support their most vulnerable customers. We help people resolve their financial issues, having a positive impact on their personal well being.

· We treat vulnerable people with empathy and respect.

· We give every case the time it needs, 100 per cent of the time.

· We get people back into the habit of paying their bills, thereby reducing companies’ bad debts and improving cash flow.

· Our achievements enhance our clients’ reputations.

Why work with Auriga?

Our clients retain us year on year because we share their aim of helping people in need.

“We’re trusted because we’re not-for-profit. We have a 20-year track record of managing large charitable funds. We manage £15 million a year and our clients are FTSE 100 companies.” Mark Abrams, CEO.

Get in Touch Find out More
  • News

  • Case Studies

    • University Hospital Birmingham and The Severn Trent Trust Fund

      Judith is 53 years old; she lives alone in a one bed privately rented flat above a shop in Tyesley, Birmingham.

    • Successful Outcome for Oldham Resident

      Mr Mullen was referred to Auriga through the Warm Homes Oldham scheme, when it was identified that he needed assistance with his gas arrears with Scottish Power.

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