Financial Vulnerability during the COVID-19 pandemic
On 06/08, our first round table session was held and created a cross sector collaboration including energy, water, regulators and charitable organisations The discussion as about what more needs to be done to help customers in financially vulnerable situations, in particular because of the impact of COVID-19
You can download the presentation documents here:
If you would like to be involved in future round table events, please email marketing@aurigaservices.co.uk
September 8, 2025
How Partnering with Auriga Helps Organisations Support Vulnerable Customers at Scale
More organisations are stepping up to support their vulnerable customers, but the scale and complexity of need is growing faster than a lot of teams c...
September 4, 2025
Auriga Services Achieves ISO 22458 Accreditation for Customer Vulnerability
Auriga Services has been awarded the ISO 22458 accreditation, the international standard for supporting vulnerable customers. This recognition strengt...
August 3, 2025
Supporting housing associations to help their tenants
Over half of social housing tenants in England reported struggling to afford household essentials, and a third have fallen behind on rent or household...
July 21, 2025
Highlights from our 2024/25 Impact Report
At Auriga Services, we’re proud to share the highlights from our 2024/25 Impact Report, which reflects a year of growth, innovation and meaningful o...
July 3, 2025
Collaboration and Impact Beyond Housing
Last week, we had the pleasure of exhibiting at Housing 2025. Many of the key themes discussed throughout the event align strongly with our mission at...
May 20, 2025
The importance of preventing rough sleeping and homelessness
Tackling rough sleeping and homelessness is not just a housing or cost of living issue, the crisis affects health, stability, and independence as well...
April 28, 2025
Auriga Services Welcomes Two New Members to their Board of Directors
Auriga Services is a public benefit organisation dedicated to supporting individuals through difficult times. They partner with organisations to help ...
March 26, 2025
Spring Statement: Rising Concerns for individuals with disabilities and chronic health conditions
Our CEO, Jill Wheeler, has commented on the welfare benefit changes outlined in the Spring Statement, highlighting the potential impact on individuals...
December 5, 2024
5 Ways to Support your Customers Through Christmas this Year
As the festive season approaches, it can be an incredibly challenging time for many who are struggling financially. Organisations have a vital role to...
November 19, 2024
Building Financial Resilience Together
On the 7th of November the Auriga Services team had the pleasure of attending and exhibiting at the 2024 Money Advice Liaison Group (MALG) conference,...
September 25, 2024
Launching a nationwide effort to combat fuel and food poverty
Auriga Services are thrilled to have attended the launch for the ‘One Call That’s All’ pilot, funded by Utilita Giving last week. This exciting ...
July 5, 2024
Government cost-of-living proposal & the impact on public benefit services
A new government, plan to bring a new approach. With Labour having committed to addressing the cost of living, incoming changes will be associated wit...
